Privacy Policy

Thank you for choosing Pet Canvas ("Company," "we," "us," "our"). This Privacy Policy explains how we collect, use, disclose, and protect personal information about you and the choices you have with respect to that information. We strive to be very open and transparent with any potential uses pertaining to your privacy and personal information. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact information, such as your name, email address, and phone number
  • Payment information, such as your credit card information (which is securely processed by Stripe and not stored by us)
  • Photos and other content you upload or provide to us
  • Information about your device, such as your IP address, browser type, and operating system
  • Information about your use of our website and services, such as the pages you visit, the time and date of your visits, and the features you use
  • Information about your preferences and interests, such as your favorite pets and the types of artwork you like

2. How We Use Your Information

We use your personal information to:

  • Provide you with our website and services, and respond to your inquiries and requests
  • Create and deliver your pet artwork
  • Improve our website and services, and personalize your experience
  • Communicate with you about our website and services, including promotions, offers, and updates
  • Analyze usage trends and preferences, and perform data analytics
  • Comply with legal obligations and enforce our policies

3. How We Share Your Information

We may share your personal information with:

  • Service providers who help us deliver our website and services, such as payment processors, printing partners, and shipping providers
  • Business partners who help us offer our website and services, such as pet stores and pet supply companies
  • Law enforcement and other government agencies, to comply with legal requirements or protect our rights and property
  • Other users of our website and services, if you choose to share your artwork or other content publicly
We may also share aggregated or anonymized information that does not identify you with third parties for any lawful purpose.

4. Storage and Security of Your Information

We store and process your personal information in the United States. We use reasonable security measures to protect your personal information from unauthorized access, disclosure, or use. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

5. Your Choices and Rights

You may opt-out of receiving promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations. You may request to access, correct, or delete your personal information by contacting us at info@petcanvas.co. We will respond to your request as soon as possible.

6. Retention of Your Information

We retain your personal information for as long as necessary to provide our website and services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our policies.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at info@petcanvas.co to request deletion of such information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@petcanvas.co. We will do our best to respond to your inquiry as soon as possible. If you are located in the European Economic Area, you may also have the right to lodge a complaint with the supervisory authority in your country of residence if you believe we have violated applicable data protection laws.

10. Acceptance of this Privacy Policy

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website or services. Your continued use of our website and services following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.