Terms and Conditions

Welcome to Pet Canvas! These Terms of Service ("Terms") govern your access to and use of our website https://petcanvas.co ("Site") and the services we offer, including but not limited to our AI-assisted pet portrait creation and printing services (collectively, the "Services"). Please read these Terms carefully before using our Site or Services. By using our Site or Services, you agree to be bound by these Terms.

1. Services

1.1 Our Services allow for the creation of your pet art. Our artists use a mix of graphic design techniques as well as using AI assistance and we work with the highest quality fulfillment vendors to place your unique art on various products including canvases and framed prints.
1.2 You may use our Services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that any information you provide to us is accurate and complete.
1.3 We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. Intellectual Property

2.1 The Site and Services, including all content, images, artwork created by Pet Canvas are the property of both Pet Canvas and the individual or companies who purchase the specific artwork. Its licensors are protected by copyright, trademark, and other intellectual property laws.
2.2 You may not use our Site or Services for any purpose that infringes the intellectual property rights of any third party.
2.3 By using our Site or Services, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display any content you upload, post, or otherwise transmit to our Site or Services in connection with the Services.

3. User Conduct

In using this Website, you agree to not:

  • Upload, download, post, email or otherwise transmit any materials including but not limited to text, data, sketches, photos, drawings, graphics, digital images, and related visual compositions or any of these elements in combination as a design for products available on this website or otherwise ("Content") that are unlawful, harmful, obscene, pornographic, indecent, inflammatory, hateful, or racially, ethnically or otherwise objectionable, or invasive of another's rights including but not limited to rights of celebrity, privacy and intellectual property;
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • Upload, download, post, email or otherwise transmit any Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By uploading or downloading any Content, you represent and warrant that you have the lawful right to reproduce and distribute such Content and that the Content complies with all applicable federal, state and local laws, regulations and ordinances;
  • Upload, download, post, email or otherwise transmit any Content that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, or international law;
  • Upload, download, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • Upload, download, post, email or otherwise transmit false or misleading information;
  • Disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers, or networks connected to or accessible through the Site or affiliated or linked websites;
  • Access, tamper with or use non-public areas of the Site. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution;
  • Disrupt or interfere with any other user's enjoyment of the Site or affiliated or linked websites.

Upon uploading Content, you acknowledge that Pet Canvas may review your Content for adherence to our guidelines and compliance with the Terms set forth in this agreement. Without limiting the foregoing, Pet Canvas and its designees shall have the right to remove any Content that violates the Terms or is otherwise objectionable to Pet Canvas. You acknowledge and agree that Pet Canvas may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce the Agreement; (iii) respond to claims that any Content violates the rights of third-parties; or (iv) protect the rights, property, or personal safety of Pet Canvas, its users and the public. You understand that the technical processing and operation of the Site, including your Content, may involve (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connection networks or devices. You acknowledge and agree that you will use this Site and any products ordered on this Site at all times in accordance with all applicable United States federal, state and local laws, statutes, regulations and ordinances and will not take any action that harms or violates the rights of any person or entity.

4. Payment and Refunds

4.1 Prices for our Services are listed on our Site and are subject to change without notice.
4.2 Payment for Services is due at the time of order.
4.3 We accept payment by credit card or other payment methods listed on our Site.
4.4 Refunds for Services. Pet Canvas offers a 100% satisfaction guarantee. If you are unsatisfied with your final product, we’ll work with you to make it right or refund your order.

5. Disclaimer of Warranties and Limitation of Liability

5.1 Our Site and Services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our Site or Services, or the information, content, materials, or products included in our Site or Services.
5.2 We do not warrant that our Site or Services will be uninterrupted or error-free, that defects will be corrected, or that our Site or Services or the servers that make them available are free of viruses or other harmful components.
5.3 To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
5.4 We will not be liable for any damages of any kind arising from the use of our Site or Services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
5.5 You agree to indemnify, defend, and hold harmless Pet Canvas and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms, any activity related to your account, or any user content you upload, post, or otherwise transmit to our Site or Services in connection with the Services.

6. Termination

6.1 We may terminate or suspend your access to our Site or Services at any time, without notice, for any reason or no reason, including but not limited to your breach of these Terms.
6.2 Upon termination, your right to access and use our Site and Services will immediately cease, and we may immediately deactivate or delete your account and all related user content.

7. Governing Law and Dispute Resolution

7.1 These Terms and any disputes arising out of or related to these Terms or our Site or Services will be governed by and construed in accordance with the laws of Delaware, USA, without regard to its conflict of law provisions.
7.2 Any dispute arising out of or related to these Terms or our Site or Services will be resolved exclusively through binding arbitration, rather than in court.

8. Taxes

You are responsible for all applicable taxes, such as but not limited to sales taxes, GST, HST and others, and duties associated with the Products. In some states in the US and countries, Pet Canvas may collect the applicable taxes from you as the seller and pay this to the relevant tax authority. In certain cases you are required to provide a valid exemption certificate such as Resale certificate, VAT ID or ABN.

9. Changes to These Terms

9.1 We may modify these Terms at any time, in our sole discretion, by posting revised Terms on our Site. Your continued use of our Site or Services after any such changes constitutes your acceptance of the new Terms.

10. Shipping

All items purchased through Pet Canvas are made pursuant to a shipment contract. Title and risk of loss for all products ordered by you shall pass to you on Pet Canvas’s shipment to the shipping carrier. We reserve the right to ship partial orders (at no additional cost to you).

11. Miscellaneous

11.1 These Terms constitute the entire agreement between you and Pet Canvas regarding the use of our Site and Services, and supersede all prior agreements between you and Pet Canvas governed by the parent company, Spark Visions Inc., relating to the use of our Site and Services.
11.2 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
11.3 Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

If you have any questions or concerns about these Terms, please contact us at info@petcanvas.co. Thank you for choosing Pet Canvas!